When you purchase or enroll in a course, we may collect:

• Your name and email address

• Billing and payment information (processed securely through our payment platform)

• Course access and activity information

• Communications you send us directly

We collect only the information necessary to deliver your course access and provide support.

We use the information we collect to:

• Process your course purchase and provide access to enrolled content

• Send you course-related communications, updates, and receipts

• Respond to your questions or support requests

• Improve our course offerings and customer experience

• Send you information about new courses or offers (you may opt out at any time)

We are committed to protecting your privacy. We will NEVER:

• Sell your personal information to any third party

• Rent or trade your name, email, or contact details to other businesses or marketers

• Share your information with advertisers or data brokers

Your trust matters to us. Your personal information is used solely to serve you as a student and customer.

We work with a limited number of trusted third-party service providers to operate our business, including:

• Payment processors (to securely handle transactions)

• Course platforms (to host and deliver course content)

• Email service providers (to send course communications)

These providers are given only the information necessary to perform their specific functions and are not permitted to use your data for any other purpose. We do not control third-party privacy practices and encourage you to review their policies where applicable.

Course materials — including videos, templates, checklists, and written content — are the exclusive property of Travel Advisor Lab Your purchase grants you a personal, non-transferable license to access course content for your own professional use.

You may NOT resell, redistribute, share, or repurpose course materials in any form. Unauthorized use may result in account termination and potential legal action.

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. However, no digital transmission or storage system is 100% secure. We encourage you to use strong passwords and to contact us immediately if you suspect unauthorized access to your account.

Our course platform and website may use cookies or similar tracking technologies to improve your experience, remember your preferences, and analyze how our content is used. You may adjust your browser settings to limit cookie tracking, though this may affect some site functionality.

You have the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate information

• Opt out of marketing emails at any time using the unsubscribe link in any email we send

• Contact us with questions or concerns about how your data is handled

Our courses are designed for adult travel professionals. We do not knowingly collect information from individuals under the age of 18. If you believe we have inadvertently collected information from a minor, please contact us and we will take prompt action to remove it.

We may update this Privacy Policy from time to time. Any changes will be posted with a revised effective date. Continued use of our courses following an update constitutes your acceptance of the revised policy.

If you have questions, concerns, or requests related to this Privacy Policy or how we handle your data, please contact us at laura@traveladvisorlab.com. We are committed to addressing your concerns promptly and transparently.